Returns & Exchange
- Strictly no exchanges and/or refunds will be allowed once your order has been placed.
- In the event that the item you ordered is out of production, a credit note will be issued in the form of a gift card.
You may utilize your credit note to offset your next purchase.
Read more on how to use your store credits here.
- All products are checked to ensure it is in good condition prior to dispatch.
- In the event that you receive a product that is defected and/or wrong, an exchange will be done.
Please email us clear snapshots of the defect and order details within 3 days of receiving your order to firstname.lastname@example.org.
- All returns have to be done within 3 working days after an email on the return/exchange procedure has been sent.
Requests for exchanges and returns thereafter will not be entertained.
- All return items must be in their original condition, unwashed and unworn, packed in our original clear wrapping bag.
Items which do not fulfil these criteria will be rejected duly.
- All return items must be mailed back to us via Registered or Smartpac postage only.
Delivery charges will be borne by customers.
Alternatively, you may drop it off at our showroom at Far East Plaza, 14 Scotts Road #04-53B Singapore 228213